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ISO 45003 Psychological Health and Safety at Work

ISO 45003 supports organizations in managing psychosocial risks, promoting mental well-being, and fostering a safe, healthy workplace for all employees.
This international standard provides guidance on identifying and addressing factors such as workload, leadership, communication, and organisational culture that may impact psychological health. By implementing ISO 45003, organisations can proactively create an environment that supports employee resilience, engagement, and performance.

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What is ISO45003?

ISO 45003:2021 provides organizations with clear guidelines to identify, assess, and manage psychosocial risks in the workplace, including factors such as workload, communication, leadership, and organizational culture that can impact employees’ mental health.

The standard complements ISO 45001:2018 by addressing psychological well-being alongside physical health and safety.

Implementing ISO 45003 enables organizations to recognize and address conditions that may contribute to stress, burnout, or disengagement, supporting a safer, healthier, and more resilient working environment 

 

Why Choose Kiwa?

Kiwa is recognized as an independent partner in testing, inspection, and certification, supporting organizations in developing systems that protect, support, and empower their workforce.

Auditors at Kiwa bring technical expertise and a strong understanding of organizational culture and well-being, working closely with clients to ensure that certification delivers meaningful value to both the business and its employees.

Through a transparent and collaborative approach, Kiwa helps organizations create workplaces that are safe, healthy, and grounded in mutual respect. 

 

The certification process with Kiwa

    Preparation and Gap Analysis

    Kiwa starts by reviewing your organization’s current practices and objectives. A gap analysis is conducted to identify areas that require alignment with ISO 45003 requirements, helping you develop a clear action plan for compliance.

    Application Submission

    Your organization submits documentation and evidence of its psychological health and safety management system. This step ensures all necessary materials are ready for formal assessment.

    Formal Assessment

    Kiwa auditors carry out a two-stage evaluation: Stage 1: reviews your management system’s documentation and readiness for certification. Stage 2: assesses how your system operates in practice to protect and promote psychological health and safety, including interviews and site visits.

    Certification Decision

    Based on the assessment findings, Kiwa makes a certification decision. Organizations that meet the requirements receive ISO 45003 certification, demonstrating their commitment to psychological health and safety.

    Ongoing Surveillance and Continuous Improvement

    Regular follow-up audits are conducted to ensure continued compliance and to support ongoing improvement in your psychological health and safety management system. This helps maintain certification and fosters a culture of well-being over time.

Benefits of the Service

Healthier and more motivated employees

Support mental well-being, reduce stress and improve overall morale.

Improved risk management

Identify and manage psychosocial hazards before they cause harm.

Stronger organisational culture

Build trust and openness through a positive, people-centred workplace.

Increased productivity and engagement

Empower healthy, supported employees contribute to stronger performance and innovation.

Better recruitment and retention

Attract and retain talent by demonstrating care, responsibility and integrity.

Enhanced resilience and sustainability

A well-being-focused culture helps your organisation adapt to change and maintain long-term success.

Is ISO 45003 right for your organisation?

ISO 45003 is suitable for organizations of any size and sector that aim to improve psychological health and safety at work.

It is particularly relevant for businesses with an existing or planned Occupational Health and Safety Management System based on ISO 45001, as well as those seeking to foster a supportive and resilient workplace culture.

 It covers:

  • Identification of psychosocial hazards such as workload, bullying, job insecurity, and poor communication.
  • Assessment and control of risks through policies, procedures, and leadership practices.
  • Promotion of wellbeing via supportive work environments and mental health resources.
  • Integration with ISO 45001 for a holistic approach to health and safety.

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