Scientists in clean suits working on large hexagonal mirrors in a laboratory, highlighting advanced technology and precision engineering

AS9110 Aerospace Maintenance Quality Management

AS9110:2016 (AS9110C) is a globally recognized standard created specifically for organizations delivering maintenance, repair, and overhaul (MRO) services in the aviation, space, and defense industries. Expanding on the requirements of AS9100, it introduces additional criteria tailored to the unique demands of MRO operations. The standard emphasizes critical factors such as safety, reliability, and quality, ensuring that maintenance organizations consistently meet the highest industry standards for aircraft servicing and airworthiness.

Receive a quote tailored to your needs

+44 (0) 800 052 2424 Contact us Get a quote

What is AS9110?

AS9110 was developed by the International Aerospace Quality Group (IAQG) to define quality management system requirements for organizations involved in maintenance or continuing airworthiness management of civil and military aviation products. The standard is built on ISO 9001:2015, with additional aerospace-specific requirements that address product safety, risk management, prevention of counterfeit parts, and regulatory compliance. AS9110 applies to independent repair stations, maintenance organizations, original equipment manufacturers (OEMs) with separate MRO operations, and Continuing Airworthiness Management Organizations (CAMOs). By adopting AS9110, organizations demonstrate that their maintenance processes are robust, transparent, and standardized, supporting safe and compliant aircraft operations.

 

Benefits of the Service

  • Global recognition as a trusted and competent maintenance provider.

 

  • Access to aerospace OEMs and listing in the IAQG OASIS database.

 

  • Improved safety, reliability, and airworthiness of serviced products.

 

  • Consistent, documented processes that enhance quality and reduce risk.

 

  • Reduced operational costs through process optimization and continual improvement.

 

  • Enhanced customer satisfaction and stronger stakeholder confidence.

 

  • Independent verification against a globally recognized aerospace quality standard.

 

Why Choose Kiwa?

Kiwa is recognized globally for providing independent, accredited certification services tailored to the aerospace sector, including aviation, defense, and space. Clients benefit from certification accepted worldwide through IAQG OASIS, supported by highly qualified aerospace auditors with strong technical and regulatory expertise.

Kiwa holds ANAB accreditation for AS9110 in the United States and offers integrated audit solutions for standards such as AS9100, AS9120, ISO 9001, and ISO 45001. The approach is grounded in transparency, trust, and a commitment to continual improvement, making Kiwa a reliable partner for organizations seeking robust and recognized certification in the aerospace industry. 

The certification process with Kiwa

    Define the Certification Scope

    The process begins with a clear identification of the boundaries and activities within your maintenance, repair, and overhaul (MRO) operations to be included in the AS9110 quality management system. This ensures all relevant processes and departments are covered and establishes the foundation for a successful certification journey.

    Audit and Assessment

    The certification audit is conducted in two stages:
    Stage 1 – Documentation and Readiness Review: An accredited auditor reviews your documented management system to assess whether your policies, procedures, and records meet AS9110 requirements and to determine readiness for the full audit.
    Stage 2 – Full System Assessment: A comprehensive, on-site evaluation verifies that your processes are effectively implemented and comply with AS9110 standards, with a focus on operational control, traceability, and regulatory compliance.
    Organizations must have an operational management system in place for at least three months, including completed internal audits and a management review.

    Certification and Ongoing Improvement

    Upon successful completion of the audit, the certification body reviews the findings and, if all requirements are met, issues the AS9110 certificate, typically valid for three years.
    Annual surveillance audits are conducted during the certification cycle to ensure continued compliance and support ongoing improvement. At the end of the three-year period, a recertification audit is performed to confirm the management system remains effective and up to date with current AS9110 requirements, allowing for renewal of certification.

Key Themes and Focus Areas of AS9110:2016

Risk-Based Thinking

Organizations are expected to identify and address risks throughout maintenance and repair activities, helping to prevent issues before they affect safety, quality, or compliance.

Product Safety

Strict procedures and controls are required to ensure all maintenance work consistently meets high safety standards, reducing the risk of incidents or failures.

Counterfeit Parts Prevention

Measures must be in place to prevent the use of counterfeit or unapproved parts, including supplier controls, traceability, and verification processes to protect product integrity.

Human Factors

The standard highlights the importance of considering human performance in maintenance operations, ensuring staff are trained, competent, and aware of their impact on safety and quality.

Organizational Knowledge

Critical operational knowledge should be managed and retained to support effective decision-making and maintain continuity, even as personnel or technologies change.

Change Management

Processes must be in place to control and document changes in procedures, equipment, or personnel, ensuring all modifications are evaluated for their impact on safety, quality, and compliance.

Ethical Behavior

A culture of integrity and ethical conduct is required, with all employees expected to act responsibly and in line with industry regulations and organizational values .

Is AS9110 Certification Right for your Organization?

AS9110 certification is ideal for organizations that:

  • Provide maintenance, repair, or overhaul services for aircraft, engines, or components.
  • Support civil, commercial, or defense aviation operations.
  • Manage airworthiness or supply maintenance-related services.
  • Seek recognition within the IAQG OASIS (Online Aerospace Supplier Information System).

Related Services