The training for lead auditor is intended for the (internal) auditor, consultant or quality officer. The ISO 9001 standard is also the basis for many quality management standards in the healthcare system, such as the HKZ standard (Harmonisation of the Quality Assessment in the Healthcare Industry). This course is therefore also perfectly suited for the healthcare industry. At the start of the training, you are expected to have experience of performing internal audits. 

The ISO 9001:2015 Standard is part of this ‘blended learning’ course. You will learn the basic principles of the ISO 9001 Standard.

Goal
The Lead Auditor course is an intensive course in which you will further develop the skills and knowledge required for performing quality management systems audits. The added value of the role of lead auditor is emphasised. You will learn to assess a quality management system from different viewpoints and using different methods, so that afterwards you will be able to make a substantial contribution to the result of the organisation to be audited. After the course, you will be able to efficiently prepare an audit, lead an audit team and objectively gather evidence for the audit in accordance with the ISO/IEC 17021 standard. You will use Kiwa models and procedures for quality system certification.

Contents
The course programme and the exam are based on the international directives for training lead auditors. The Lead Auditor Course by Kiwa Training has a theory and practical part. We expect participants to play an active role, where acquired knowledge can be immediately applied in a practical case. The training is concluded with a written exam and a practical test. The following topics will be discussed:

  • ISO 9001:2015: development, process approach, structure and content, continuous improvement;
  • The audit process: overview, allocation of roles and phasing, implementation and completion;
  • Quality tools: quality systems, eight quality management principles, process-based auditing, INK-TQM-PDCA;
  • The auditor as person: communication and code of conduct;
  • Various group assignments and role plays.

Course duration and study load
The course takes five days spread across a number of weeks and consists of four training days and one exam day. You should also bear in mind that this course requires 8 to 12 hours of home study per week and preparation for the exam.

Diploma
Course participants who pass the exam will receive a diploma.