Mission and vision

Kiwa wants to help companies and organisations go forward as an independent, impartial and innovative partner. You have the ambition and Kiwa has the knowledge to help you achieve progress. Kiwa’s core business lies in activities in testing, inspection and certification TIC) with related training, technology and data services. The specialists from Kiwa aim for a long-term relationship with you that is based on equality in order to help you improve your organisation, products, services, processes, management systems and employees. Thus, we aim to contribute to organisations being able to offer quality and adding value to society thanks to their reliability, safety, efficiency and sustainability. Trust, Quality, and Progress!

Laboratory

Our mission

Our mission is to deliver the best customer service every day from every employee.

Kiwa creates trust by contributing to the transparency of the quality, safety and sustainability of products, services and organisations as well as of personal and environmental performance. Ambitious, Reliable and Engaged.

We are Ambitious: we strive to move forward, we search for progress and improvement for ourselves, our work, our company and our service to customers.

We are Reliable: we meet appointments, act honestly and with integrity, straight and sound, we meet expectations and we do what we say – in short: you can trust us.

We are Engaged with customers, colleagues, their work, our company and society.

Our vision

Our vision is to partner our customers with Technical Expertise, Innovation, Quality and Common Sense.

Independence

Kiwa is strictly independent and not involved in manufacturing, trading or other activities that might endanger our impartiality. There is no external influence on our decisions or opinions regarding the outcomes of our own operational activities. Our management and personnel understand the crucial importance of objectivity and impartiality in carrying out certification, testing and inspection. We analyze our activities on a regular basis to identify possible conflicts of interest to ensure undisturbed objectivity and impartiality. Additionally, Kiwa is evaluated in a transparent way by several accreditation bodies, audited by external organizations and qualified by governmental bodies.

See our Corporate Code of Conduct (PDF)