Internal quality control

The management of the certificate holder is responsible at all times for the quality of the production process, internal quality control, and the quality of the product.

The internal quality control is recorded in the IQC-scheme. This scheme shall clearly establish:

• Which aspects are subject to inspections carried out by the organization of the certificate holder or an external organization contracted by them;
• Which methods are employed to carry out these inspections;
• The frequency of these inspections;
• How these inspection results are recorded and archived;

The IQC-scheme shall at least include the following main groups:

• Control of measuring equipment;
• Incoming (material) inspection;
• Process control;
• Product inspection;
• Internal transportation and storage;
• Delivery;
• Procedures for:
  • The handling of non-conforming products;
  • Processing of complaints;
  • Processing of non-conformities and the follow-up of corrective measures;
  • Control of the work instructions and inspection forms used.

This IQC-scheme shall use the model IQC-scheme and be developed in such a way that Kiwa has sufficient confidence that the requirements set in the assessment directive will be met on a continuous basis. During the audits it is checked, among other things, whether the manufacturer follows the IQC scheme.