We deliver both e-learning and classroom-based training courses including Essential Pest Awareness, Pest Awareness, Advanced Pest Awareness, Rodent Pests and their Control, Bed Bug Awareness, Contract and Contractor Management..

Our e-learning courses can also be hosted within a self-managed area, or white-labelled for delivery on your own e-learning platform.

All of our e-learning courses have been independently assessed and verified by the CPD Certification Service.


Pest management is a pre-requisite for ensuring public health and food safety. Everyone working in the food and hospitality sectors has a critical part to play in a successful pest management programme. Our e-learning is designed to impart knowledge, in an informative, entertaining and interactive way, to allow everyone to successfully fulfil their role in the Integrated Pest Management (IPM) programme. 

Our Pest Awareness e-learning brochure


Essential Pest Awareness

Designed particularly with food production employees in mind, this entry level course, with an anticipated completion time of around 45-60 minutes. The course aims to impart the key facts concerning those pests that may present a threat in a food manufacturing or storage environment, and what the role of the employee is in preventing infestation.


Advanced Pest Awareness and Contract Management

Our Advanced Pest Awareness and Pest Control Contract Management courses may be completed separately. Together, they provide the ‘complete package' for anyone charged with managing pest control. These courses will also be of interest to those responsible for auditing pest control activities in their own, or suppliers, sites.


Rodent Pests and their Control

The rodent element of the Advanced course is available as a standalone module.

Bed Bug Awareness

Housekeeping staff are in the front line of the battle against bedbugs in hotels. This short course, which takes around 30 minutes to complete, provides them with all the information needed to identify bed bug presence, and details what should be done if they find them.


Classroom courses

Contract and Contractor Management

This one day course will provide delegates with the information and advice necessary to implement and manage a successful pest control contract.

Designed specifically for those personnel associated with managing pest control contracts or auditing pest control systems in food and allied industries. This course is run on an ‘open to all-comers' basis. It can also be run in-house where required.

Course Content

  • An introduction to pests and the reasons for controlling them
  • Understanding pesticide legislation and its impact on contract management
  • The relative merits of in-house and contracted-out systems
  • Understanding your objectives and those of the contractor
  • Establishing the pest control contract specification
  • Selecting the contractor
  • Monitoring the performance of the contractor

Certificates of Attendance are provided for all delegates.

Pest Awareness

This course is designed to introduce delegates to the ‘why, what and how' of controlling pests within their own work environment.

All operational personnel will benefit from pest awareness training but delegates are most commonly drawn from the following sectors:

  • Hygiene and cleaning
  • Maintenance
  • Quality assurance
  • Security

The content of the course will be tailored to the requirements of individual sites and will cover:

  • The reasons why pest control is so important
  • What the main pests are
  • The basic principles of pest control: Exclusion, Restriction and Destruction
  • How pest control is done on their site
  • What their role in pest control is

Course duration varies with the complexity of the site and interest of the delegates but typically will be around one to three hours.

Certificates of Attendance can be provided for all delegates.